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Customer Service

Customer Service

Shipping & Delivery
Privacy & Security
Returns & Replacements
Ordering
Payment, Pricing & Promotions
Viewing Orders
Updating Account Information

Shipping & Delivery: Shipping Domestic USA: USPS or UPS Delivery times is 3 to 5 days normally and can take up to 12 days. Processing is normally one day and can take up to 3 days. Please be aware orders that falls on a holidays, additional time will be added.; International Shipping: USPS world wide 8 to 18 days normally and can take up to 30 days due to clearing customs in some countries. 1st class mail international does not have tracking information. In most cases your order will have a tracking number and an email sent for confirmation your item is on it's way.
Privacy & Security: Your privacy is our priority. We are committed to protect your privacy at all times and in all situations. When you become our customer, the information about you will be used to process your orders only. We don't like spam and we know most everyone doesn't.
Returns & Replacements: No returns authorized unless defective product. Case by case basis. We do not accept returns for wrong size ordered.
Ordering: If you require assistance please contact us. If your looking for a specific item contact us we probably can get it.
Payment, Pricing & Promotions: PayPal is the method of Payment. MAJOR CREDIT CARDS SUCH AS VISA,MASTER CARD & CHECKS ARE ACCEPTABLE PAYMENT METHODS; Pricing is listed as per item and teir pricing is available. If you have a large qty and teir pricing is not available email: zak@txholeyrocks.com; Promotions will happen from time to time, so check back with us from time to time.